Return policy

Return & Refund Policy
We want you to be fully satisfied with your purchase. If you’re not happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange.

Return Conditions
Items must be returned in original condition, unused, and in the original packaging.

Certain items may be non-returnable for hygiene or safety reasons (e.g., perishable goods, personal care products), if stated on the product page.

How to Initiate a Return
Contact our customer support at [your email or contact page] within 30 days of receiving your order.

Provide your order number and reason for the return.

We’ll provide return instructions and a return shipping address.

Return Shipping
Customers are responsible for return shipping costs unless the item is defective or we sent the wrong product.

We recommend using a trackable shipping service, as we are not responsible for items lost in return transit.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, a refund will be issued to your original payment method within 5–10 business days.

Original shipping fees are non-refundable, unless the return is due to our error.